Project

Lomax

My Role

User Research

UX Design

UI Design

Summary

Web user experience of luxury Chelsea gym brand Lomax. Converting their three websites for the gym booking system, eCommerce shop and blog into one fully functional website.

Problem Statment

The luxury Chelsea gym brand ‘Lomax’ had two websites, a eCommerce for protein product line and an online booking system for the gyms. The brief was to combine the sites and un-muddy their online presence. The site needed to be designed to push three user goals; book a class, buy a product and engage with brand (by visiting blog and social media).

Once the site was created we took a data insight focused approach to making updates to the site and improve conversion rates. We improved the conversion rate of the site by 30% in the three months after launching the new website.

Focus Group

We begun our research by conducting a focus group with the Lomax brand ambassadors to gain insight into customers the site would be engaging with.

Sitemap

Landing Page

Sketches

The site was sketched out in a session with the client. This helped us gain better insight into their business requirements and digital goals.

Service Pages

Checkout Pages

Wireframes

Wireframes were created and formed the first prototype. This prototype was used to map out the user journey.

Checkout Pages

Prototype

A final high fidelity prototype was created to be presented to the client and for the developers to work from.

Next Project

Dip & Chip